Privacy Policy

Last Updated: October 17, 2025

Introduction

Welcome to ClickCheck.ai ("Company", "we", "our", "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us, including:

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Payment Information: When you purchase our services, we collect payment card information through our third-party payment processor (Stripe). We do not store complete payment card numbers.
  • Website Analysis Requests: URLs you submit for analysis and related metadata.
  • Communications: When you contact us, we collect the contents of your messages, your email address, and any other information you choose to provide.

1.2 Information We Collect Automatically

When you use our services, we automatically collect certain information:

  • Usage Data: Information about how you use our website and services, including pages viewed, time spent on pages, and navigation paths.
  • Device Information: Device type, operating system, browser type, IP address, and unique device identifiers.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our service and store certain information. See our Cookie Policy below.

1.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Authentication Services: If you choose to authenticate through a third-party service (e.g., Google), we receive information from that service as permitted by your settings.
  • Payment Processors: We receive confirmation of payments from our payment processor, Stripe.

2. How We Use Your Information

We use the information we collect to:

  • Provide Our Services: Process your website analysis requests and deliver reports.
  • Process Payments: Handle billing and payment processing.
  • Communicate: Send you technical notices, updates, security alerts, and support messages.
  • Improve Our Services: Analyze usage patterns to enhance and optimize our platform.
  • Security: Monitor and analyze trends to protect against fraud and other harmful activities.
  • Legal Compliance: Comply with applicable laws, regulations, and legal processes.
  • Marketing: With your consent, send you promotional communications about our services (you can opt out at any time).

3. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it:

  • Performance of Contract: Processing necessary to provide our services to you.
  • Legitimate Interests: Processing necessary for our legitimate business interests, such as fraud prevention and service improvement.
  • Consent: Where we have obtained your explicit consent.
  • Legal Obligation: Where we need to comply with legal requirements.

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

  • Payment Processing: Stripe for payment processing
  • Cloud Hosting: AWS for infrastructure and data storage
  • Email Services: For transactional and marketing emails
  • Analytics: For usage analytics and service improvement

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Protection of Rights

We may disclose information to protect and defend our rights, property, or safety, or that of our users or others.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will delete it from our systems or anonymize it so that it no longer identifies you.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

You can request access to your personal information and receive a copy in a portable format.

6.2 Correction

You can request correction of inaccurate or incomplete personal information.

6.3 Deletion

You can request deletion of your personal information, subject to certain exceptions.

6.4 Objection and Restriction

You can object to or request restriction of certain processing of your personal information.

6.5 Withdrawal of Consent

Where processing is based on consent, you can withdraw your consent at any time.

6.6 Marketing Communications

You can opt out of receiving marketing communications by following the unsubscribe instructions in those messages or by contacting us.

To exercise any of these rights, please contact us at privacy@clickcheck.ai.

7. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

9. Children's Privacy

Our services are not directed to children under 13 (or under 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our services.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function properly
  • Analytics Cookies: Help us understand how visitors use our website
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Track your activity to deliver relevant advertising

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. For material changes, we may provide additional notice, such as sending an email notification.

13. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

ClickCheck.ai
Email: privacy@clickcheck.ai
Address: [Your Business Address]

For users in the EEA, you also have the right to lodge a complaint with your local data protection authority.

14. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access your personal information
  • Right to equal service and price
  • Right to deletion of personal information

To exercise these rights, please contact us at privacy@clickcheck.ai.